Privacy Policy
Magnolia Healthcare ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Mobile contact information will be NOT shared with affiliate partners for any reason, including promotional and marketing purposes. Originator opt-in consent is required for SMS messaging; this data will not be shared with third parties or other affiliates.
Privacy Policy
Last updated: August 3rd, 2025
Magnolia Healthcare ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS messaging.
1. Information We Collect
When you interact with Magnolia Healthcare, we may collect the following types of information:
a. Personal Identification Information
- Name
- Email address
- Phone number (including mobile number for SMS)
- Mailing address
- Date of birth
- Any other information you voluntarily provide to us
b. Usage and Technical Data
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Device information (including mobile carrier, operating system)
- Referring website addresses or search terms
c. Communications
- Content of any messages you send to us via email, contact forms, or SMS
- SMS message metadata (such as date, time, and message status)
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and services
- Respond to your inquiries and provide customer support
- Send appointment reminders, health updates, and important notifications
- Send marketing and promotional communications (only if you opt-in)
- Improve and personalize your experience on our site
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
3. Use of SMS Messaging
By providing your mobile phone number and opting in, you consent to receive SMS messages from Magnolia Healthcare for the following purposes:
- Appointment confirmations and reminders
- Healthcare information and wellness tips
- Marketing and promotional offers about our services
- Account-related notifications and security alerts
- Customer service communications
Message frequency varies depending on the nature of your interactions with us.
4. Consent and Opt-In
You must explicitly consent to receive SMS messages by providing your mobile phone number and confirming your consent through our opt-in process (such as checking a box or replying "YES").
5. Opt-Out / STOP
You may opt out of receiving marketing SMS messages at any time by:
- Replying **STOP** to any SMS message received from Magnolia Healthcare
- Contacting us at Wecare@magnoliahealthcareservices.com or 720-661-9498
After opting out, you will no longer receive promotional SMS; however, transactional or service-related messages (such as appointment reminders) may continue.
6. Sharing and Disclosure of Information
Magnolia Healthcare does **not** sell, rent, or trade your personal information. We may share your information only in the following cases:
- With trusted service providers who help us operate our services (e.g., SMS delivery platforms, IT providers)
- To comply with legal obligations, subpoenas, or court orders
- To protect and defend our rights and property
- To prevent fraud or illegal activities
All third parties are obligated to protect your information and use it only for the purposes for which we disclose it.
7. Data Security
We deploy reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we aim to secure your data, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal or regulatory requirements.
9. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to:
- Enhance site functionality
- Analyze website traffic and user behavior
- Customize your experience
You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our site.
10. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including rights to:
- Access the personal information we hold about you
- Correct or update your personal information
- Request deletion or restriction of processing
- Object to certain data processing activities
- Withdraw consent (where processing is based on consent)
- Data portability
To exercise your rights, please contact us at Wecare@magnoliahealthcareservices.com.
11. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will take steps to delete it.
12. International Users
If you access our services outside the United States, please be aware that your information may be transferred to and processed in the United States where our servers are located and our central database is operated.
13. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, contact:
Magnolia Healthcare
9785 Ralston Rd. Ste. 245
Arvada, CO 80002
Email: Wecare@magnoliahealthcareservices.com
Phone: 720-661-9498